All above pricing is inclusive of GST, but not of additional surcharges incurred from the Auto Rollover, Part Payment Plan and Credit Card.
Membership applications can be made:
1. General Conditions
It is a condition of sale that Members must comply with these Terms and Conditions. If any of these Terms and Conditions or rules and regulations are breached, Brumbies and the venue reserves the right to cancel memberships, refuse entry or to remove Members from the venue.
The Brumbies reserves the right to change all or any of the membership details enclosed in the Brumbies membership offer, prior to payment of your Membership Fee. If any item included in a membership cannot be provided by the Brumbies, then the Brumbies reserves the right to substitute an item of equal or greater value into the membership without prior notice and/or liability to the Member.
All details outlined in the Membership Brochure, the Membership Renewal Brochure and the Membership Website form part of the Terms and Conditions.
It is a condition of sale that all Members are subject to the Terms & Conditions of GIO Stadium Canberra. Please visit www.giostadiumcanberra.com.au for full details.
It is a condition that all Members are subject to the Terms & Conditions of sale by Ticketek. Please visit www.ticketek.com.au for full details.
Brumbies members wishing to renew their same seat Brumbies membership for the 2017 season have an exclusive renewal period until 5pm Friday 30 September 2016. After this time, renewing members cannot be guaranteed their existing seats. Brumbies reserves the right to refuse membership to any person at its absolute discretion.
Brumbies does not take responsibility for the incorrect or mistaken selection of membership packages or tickets purchased by individuals. If an error is made by the purchaser when purchasing tickets or membership packages Brumbies is not held responsible.
Once a membership has been purchased, the Brumbies is under no obligation to provide a cancellation or refund. Requests for refunds may only be considered in exceptional circumstances. All applications for refunds are to be made in writing and addressed to:
Membership Manager – Brumbies Membership LPO BOX 5039, BRUCE, ACT, 2617
A member may surrender membership at any time by notice in writing to Brumbies (although any surrender of membership does not entitle a member to a refund of any, some or their entire membership fee). Exceptions will be made due to specific circumstances.
If a refund is granted, all membership inclusions must be returned in original condition to Brumbies Membership Department and $20 administration fee will incur.
Membership applications will be date stamped upon receipt of full payment of the membership fee, or on payment of first instalment if selecting the monthly Brumbies Payment Plan. The Brumbies will allocate a member’s seat on a “best available seat basis” available at the time that the members request is being processed.
If a member would like to request a particular location for their new reserved seat/s, or a member would like to request a change to their existing seat, they are required to do so in writing by emailing firstname.lastname@example.org. Seat changes will not be accepted or processed over the phone.
Members from the previous season are allotted a priority period to renew their ‘same seat’ for the forthcoming season. After the renewal cut-off date, same seat allocations cannot be guaranteed and renewal seating will be allocated on a best available basis.
If any payment fails to transfer between institutions a dishonour fee of $10 will be charged.
If a credit card or cheque payment is declined or dishonoured by your bank, you will be contacted regarding an alternate form of payment. If the further payment option is not successful, your order will be removed from the seating allocation queue and referred to the Brumbies Membership Manager.
Different Terms and Conditions apply for members who are a part of the Brumbies Payment Plan or Automatic Rollover. Please refer below for these details.
Concession membership fees apply to holders of a current Pensioner card or a Student holding a Full-Time Student Card for 2017. You must notify Brumbies of your concession type at time of membership purchase. It is a condition of these concessions that you agree to present your concession ID upon membership application and entry to the venue.
All concessions must be valid at the time that membership is purchased and remain valid throughout the course of the 2017 Season. A Health Care Card or Seniors cards are not a valid Concession Card.
Junior Members with a game day membership must be ages 5 to 15 years as at 1 January 2017 and provide proof of age when requested. The Brumbies do not provide, nor are responsible for, supervision of junior members.
Family includes 2 adults and 2 juniors (aged 5 to 15 years as at 1st January 2017) or 1 adult and 3 juniors (aged 5 to 15 years as at 1st January 2017).
Companion Card members are members that have special needs, and hold a state issued companion card, the Member is eligible to receive a second membership of the same category at no charge for use by their carer when attending home games. A copy of the valid Companion card must be suppled at the time of membership purchase.
All membership prices are inclusive of GST.
A $3.95 handling fee applies to all credit card transactions paid in full. Brumbies accepts Visa, Mastercard & AMEX.
Debitsuccess will add a 3.09% fee to the payment for any member who opts for the Brumbies Payment Plan or Auto-Renewal. There will also be a $5.00 administration fee that will be charged by Debitsuccess for any members opting into the part payment plan or Auto-Renewal.
A $10 dishonour fee will be charged to members on the part payment plan who miss an instalment and payment is not successfully received. See Brumbies Payment Plan Terms and Conditions for further information.
Your Brumbies membership is transferable however; you must ensure that the person using your card for access to the venue is eligible to do so and has proof of such eligibility. Any patron or member trying to enter GIO Stadium using a card for a category of seat that they are not eligible for, will be asked to upgrade their ticket, or they will be refused entry to the venue.
The Brumbies reserves the right to cancel a membership if such an event occurs, i.e. an Adult presenting a junior ticket/card will be refused entry and may forfeit that membership ticket/card regardless of the own.
It is a condition of sale that tickets to Brumbies Matches may not, without the prior written consent of the Brumbies, be resold nor used for advertising, promotion or other commercial purposes or to enhance the demand for other goods or services.
If a ticket is sold or used in breach of this condition, then the ticket may be cancelled and the bearer of the ticket may be denied admission. The Brumbies will not be held responsible for any matters arising as a result of the breach of any such rules and regulations.
Membership cards can be replaced for a fee of $10.00. If there are 3 games or less remaining in the season, paper tickets will be supplied instead. There is no fee for paper ticket to be supplied in place of lost cards.
To obtain a replacement card, members must call the Membership Hotline on 1300 228 278 before a game. Members will not be permitted entry into the venue under any circumstances, if they do not hold a valid membership card or ticket.
All Members must take responsibility for updating all personal details in order for the Brumbies to communicate effectively with you and to be able to correctly distribute membership packs. The Brumbies holds no responsibility for member’s failure to update their personal details or for the incorrect entering of personal details.
To update your personal details please log onto your Brumbies Account, call the Membership Hotline on 1300 228 278 or email the Membership Team at email@example.com.
The 10% members discount on official Brumbies merchandise is available to members on presentation of their membership card at the retail store at Brumbies HQ or the merchandise outlets at GIO Stadium Canberra. This offer is not redeemable for cash and cannot be used in conjunction with any other offer. This offer cannot be utilised at the Brumbies online store.
The 15% members discount on tickets to Brumbies home games at GIO Stadium Canberra, is available to members on presentation of their membership card at Ticketek agencies or by entering your MyRugby ID whilst purchasing online. This offer cannot be used in conjunction with any other offer.
Pre-paid parking can be purchased for the 2017 season through the Brumbies membership department. Pre-paid parking is limited and only available to full season Platinum, Gold, Silver & Bronze members. Pre-paid parking can only be purchased with a membership and can only be processed at time of membership registration.
Under no circumstances can pre-paid parking be processed after the membership transaction has been completed. Pre-Paid parking is not available on a payment plan and must be paid in full. Pre-paid parking is only available for the full 2017 season and cannot be purchased on a game by game basis.
The member must note that this is not reserved parking. The Brumbies cannot guarantee a car space will be available. The member will be issued with 1 parking pass for each Brumbies home game for the 2017 season excluding finals.
Pre-paid parking passes are only valid for the public car park and under no circumstance permit entry to the VIP car parks. Parking passes must be treated like cash, no replacements or refunds will be issued if passes are lost. Parking passes are transferable. Refunds will not be provided under any circumstances. Parking is subject to the Terms and Conditions of GIO Stadium Canberra.
Regional Memberships are exclusively reserved for those who live at least 50km away from ACT. Proof of address may be required when signing up for a Brumbies Membership. You may be required to provide proof of address to attain entrance for Brumbies home games.
Flexi 4 game memberships entitle the membership holder to any four home games played at GIO Stadium in the General Admission area. The membership is only valid for one entry per home game and does not include finals.
Members will receive priority access to purchase tickets in the event of Super Rugby Finals at GIO Stadium, should the Brumbies qualify for a home final, during the member’s pre-sale period.
Due to different seating configurations at each venue, ‘same seat allocations’ will not be available.
Location and/or category of seating held by a member through other rugby memberships do not constitute a guarantee of the exact location and/or category of seating at alternative match venues.
Brumbies Auto-rollover and Payment Plan Terms and Conditions Via Debitsuccess
By opting into Brumbies Payment Plan, you are agreeing to the terms and conditions set out by Brumbies Rugby. You are entering into an agreement with Brumbies Rugby via Debitsuccess to pay your membership in equal instalments until the total annual cost has been paid in full, inclusive of any fees or surcharges. By agreeing to pay your membership via Brumbies Payment Plan, you authorise Brumbies, and associated third party, Debitsuccess, to debit from your nominated Credit Card or Debit Account as set out in your membership application form. By opting into the Brumbies Payment Plan, the member accepts the automatic roll-over of their membership in subsequent seasons. Should a member have any queries regarding the membership contract or the Brumbies Payment Plan please contact the Membership Department on 1300 228 278.