Renewing Members

The Membership Renewal Pack includes a Membership Renewal Form for every member on the Primary Account with member details already filled in. Please check that all of these personal details are correct.  Be sure to confirm that your PAH has received the Membership Renewal Pack and has renewed your membership for 2010. 

It is very important that we have up to date details on file to ensure that you receive your membership package as quickly as possible. Providing your email address in particular allows us to contact you throughout the year to notify you of any important membership information.

Click here to see the Renewing member FAQs

2010 CA Brumbies Membership Renewal Brochure

Click here to download a PDF version of the brochure

Key Dates
> Friday October 30 2009
10% Early Bird discount period ends for renewing members

Help is always at hand!
If you need help with completing your membership, you can always call the Membership Hotline on 1300 733 899 or email membership@brumbies.com.au

Renew Online for your chance to WIN THE CA BRUMBIES ULTIMATE GAME DAY EXPERIENCE!
Simply by renewing your membership online, you have a chance to win the CA Brumbies Ultimate Game Day Experience.
You could have the incredible opportunity to watch a CA Brumbies match from the bench at Canberra Stadium, and you and three friends will also have a tour of the change rooms on game day.
Entry for this priceless CA Brumbies experience is only available to members who renew online.
20 CA Brumbies autographed balls will also be awarded as Runners Up prizes.
Permit Number ACT TP 09/03504
Terms and Conditions apply.

Paying for your Membership
CA Brumbies members have the option of paying by cheque or credit card (VISA or MasterCard). Members wishing to pay by credit card can renew online, or include their credit card details on their Membership Renewal Form to be processed by the Brumbies Membership Department. Members wishing to pay by cheque are asked to write their full name on the back of the cheque for identification purposes, and enclose it with the
Membership Renewal Form.
Members may also make use of the Payment Plan if paying by Credit Card. Brumbies Rugby will contact you with details of the Payment Plan when your Membership Renewal has been processed.
Terms & Conditions apply.

Volunteer Reward Voucher
If you will be a 2010 Rugby Volunteer for your club, school or association, you are entitled to receive a 2010 Volunteer Reward Voucher.  More details on the 2010 Volunteer reward Voucher will be available soon.

Frequently Asked Questions - Renewing Members
Q. Can I renew my membership online?
A. Yes. To renew your membership online, simply go to the membership section on www.brumbies.com.au.
Q. How do I renew my membership?
A. You can renew online at www.brumbies.com.au, or you can submit the Membership Renewal Form included in your Membership Renewal Pack. Complete this form and submit it to the Brumbies Membership Department.
Q. How do I submit my Membership Renewal Form?
A. There are several ways. You can submit it by mail to the Brumbies Membership Department, PO Box 3865, Manuka ACT 2603, or by email at membershipforms@brumbies.com.au if you have a scanner handy, or you can submit it in person to Brumbies Rugby Offices, Austin Street Griffith.
Q. How do I get the 20% discount when renewing my membership?
A. All renewing CA Brumbies members receive a 10% loyalty discount. If you renew your membership before Friday 30 October 2009, you will receive an additional 10% Early-bird discount off the cost of your membership.
Q. How can I pay for my membership?
A. Members may pay by cheque or credit card. Members may also make use of the payment plan if renewing by Monday 30 November. Please Note: Accepted credit cards are Visa and Mastercard. Cheques should be made out to Brumbies Rugby. All members paying by this method must write their full name and membership number on the back of the cheque.
Q. How will I know if my membership application has been received?
A. Members renewing online will be sent an email confirming their renewal. Members submitting Membership Renewal Forms will receive a confirmation email if a valid email address has been provided.
Q. How do I sit with my friends?
A. Members wishing to be seated together must submit their Membership Application Forms as a group or book online together. If you wish to sit near existing members, you will need to include their details.
Q. How do I apply for Disabled seating?
A. Members with a disability can request special seating due to that disability on their renewal form. This includes the need for wheelchair seating and, if required, the need for a carer seat co-located. Certain documentary evidence may be required to substantiate right to disabled
classification.
Q. If I renew my membership, am I guaranteed the same seat?
A. You are guaranteed your existing seat provided your completed Membership Renewal Form is submitted to the Brumbies Membership Department by Friday 30 October 2009.
Q. What happens if I do not renew my membership before the cut off date?
A. Retention of seats cannot be guaranteed for membership renewals submitted after the cutoff date of Friday 30 October 2009.
Q. Can I request a cha nge to my Membership?
A. Members can request a number of changes to their existing membership. More information on change requests can be found on your Membership Renewal Form.
Q. If I request changes to my seats, will I lose my current seat if my request is unsuccessful?
A. Any change requests will be processed after members who are renewing the same seats as last year. If the Membership Department is unable to fulfil your change request, you will retain your existing seats, provided your Membership Renewal Form is received by Friday 30 October 2009. Upgrades & changes will be processed in date receipt order, therefore the chances of having your request met are better if you renew early.
Q. I f I have undercover seats, am I guaranteed to stay dry?
A. No. While a number of grandstand seats are under the roof-line there is no guarantee that any seat in the stadium will remain protected from the elements.
Q. Can I suspend my membership?
A. It is not the usual practice for Brumbies Rugby to suspend a membership/s, but depending on the member’s circumstances they should submit a letter detailing the request for suspension and mail this to the Brumbies Membership Department, PO Box 3865, Manuka ACT 2603
Q. Do I need to pay for my young child?
A. Children aged four years and under will be admitted for free, but they must be seated on the lap of an accompanying adult.
Q. Who is responsible for car parking at Canberra Stadium / Pre Purchase Parking?
A. Canberra Stadium Management is responsible for parking on Match day. It is not possible to pre purchase reserved parking and members wishing to park at games will need to arrive early to ensure access to the parking areas. Limited disability parking is available at each Brumbies home match on a ‘first come, first served’ basis.
Q. Are there bus services available to get me to the game?
A. Brumbies Rugby and Canberra Stadium provide free ‘park and ride’ Action bus services from all Canberra Bus Interchanges, on presentation of a membership card or game day ticket. Some Rugby Clubs operate bus services from their Clubs to the game at a small cost. Details of these services will be made available on the Brumbies website.
Q. Is my membership ca rd transferable?
A. Yes. If a member cannot attend a match, they may give their membership card to a friend or relative. Please Note: Only those eligible for a specific concession rate may use that card.
Q. How do I replace my membership card if it is lost or stolen?
A. You will need to contact Brumbies Membership Department on 1300 733 899. A $20 administration fee applies to the replacement of each membership card.
Q. What if I’m not renewing?
A. We would appreciate you letting us know so we can release your seat to another member. Also, you could consider taking up a Supporter membership from just $35.

Help is always at hand!
If you need help with completing your membership, you can always call the Membership Hotline on 1300 733 899 or email membership@brumbies.com.au